- Active customers
Customers who regularly shop at Ahlsell.
- Active suppliers
Suppliers from which Ahlsell buys goods for at least SEK 150,000 per year.
Abbreviation of Business to Business, which refers to transactions between companies.
- CRM system
Abbreviation of Customer Relationship Management.
Means that the same customer buys products from different product segments.
Do-it-yourself. Products used by people doing their own decorating or repairs.
Abbreviation of Electronic Data Interchange,which is an electronic communication method for automatic transfers of order data.
Abbreviation of Enterprise Resource Planning – a business system that encompasses several functions, such as purchasing, planning and sales.
Abbreviation of gross domestic product.
Abbreviation of Global Reporting Initiative.
Abbreviation of heating, ventilation and air-conditioning.
Key Performance Indicator, another term for performance measure.
- Main markets
For Ahlsell, refers to Sweden, Norway and Finland.
- Multi-segment buyer
To be a multi-segment buyer, customers must be active and buy at least 5% of their purchases from their second-largest product segment.
Abbreviation of Original Equipment Manufacturer – the company that manufactures the product.
Ahlsell offers its customers the opportunity to shop through several sales channels, referred to as omnichannel. Also called multichannel.
For Ahlsell, the concept means that customers can find everything they need with us. A distributor who is always close by and provides what the customer is looking for.
A sales solution that includes, but is not limited to, vending machines, temporary sales outlets at the customer’s premises and unmanned stores.
A temporary store, built using containers, at an attractive venue that may change.
Abbreviation of personal protective equipment.
Private label product
A product manufactured by a third party and sold under a another companies brand
Abbreviation of renovation, maintenance and improvement.
Abbreviation of rolling twelve months.
Support persons who help make our customers’ everyday life easier by dealing with tasks such as unpacking goods.
SEK, MSEK, BSEK
Swedish kronor, millions of Swedish kronor, billions of Swedish kronor.
Abbreviation of Stock-Keeping Units,referring to items stored in Ahlsell’s central warehouses in Hallsberg, Gardemoen or Hyvinkää.
Abbreviation of small and medium-sized enterprise customers.
The name of the interactive game used for training in Ahlsell’s Code of Conduct.
Abbreviation of United Nations.